- Introduction
1.1 These terms and conditions shall govern the sale and purchase of all Products and services offered by Gather To Grow in-person, online or remotely.
1.2 By placing an order with Gather To Grow, you agree to these terms and conditions.
1.3 These terms and conditions do not affect any statutory rights you may have as a consumer.
- Interpretation
2.1 In these terms and conditions:
- a) ‘we’ refers to Gather To Grow,
- b) ‘you’ refers to our customer or prospective customer, and
- c) ‘us’, ‘our’ and ‘your’ should be construed accordingly.
- Order Process
3.1 The advertising of products on our promotional material and online presence constitutes an ‘invitation to treat’ rather than a contractual offer.
3.2 This contract will only come into force between you and us if and when we accept your order.
3.3 To enter into a contract with an:
- a) ‘in person’ sale:
You must place an order in person with a member of Gather To Grow, who will make a note of your order request. Your order will be accepted and confirmed upon receipt of full payment.
- b) ‘phone or email’ sale:
You must notify us of your order request. We will then review your order and send you a confirmation email. Your order will then be deemed as accepted upon receipt of full payment.
- c) ‘online’ sale
You must place your order via the website.
3.4 Upon our acceptance of your order, only changes may be made to your order if confirmed in writing by us. Any changes will incur an admin fee of £25, plus the cost of the replacement products if work had begun on the original order.
3.5 Online digital download products, including but not limited to online courses and templates, are non-refundable due to the digital nature of the products.
- Products
4.1 Products offered by Gather To Grow include but are not limited to, templates and organisational items.
4.2 We may periodically change the products available to order, and we do not undertake to continue to supply any particular product or type of product.
4.3 Some ordered products may be unavailable due to events outside our control. In this event we will offer an alternative product, or issue a refund.
4.4 All images and/or photographs included in, depicted in or contained in any of our products remain the full copyright of Gather To Grow.
4.5 Unauthorised duplication, editing and/or replication of any products, information, images and/or photographs included within your order is Copyright Infringement and may be classed as a Criminal (IP) Offence. This includes, but not with limitation:
- Duplicating/scanning a printed photo/product onto a computer;
- Photographing a printed photo/product;
- Re-editing or adding filters to a photo/product in any way without prior permission;
- Re-selling of a product or digital product
- Using content, literature and images from a Gather To Grow product for profit or advertising another business.
- Teach and sell the material purchased from and owned by Gather To Grow.
- Prices
- 5.1 All prices are subject to change at any time without notice.
- 5.2 All amounts and prices stated by Gather To Grow are fully inclusive, and no additional tax is payable for UK orders unless otherwise stated.
- Payments
- 6.1 During the order process, you must pay the total price of the products you order.
- 6.2 Payments may only be made in the permitted methods as specified and declared by Gather To Grow.
- 6.3 If you fail to pay us any amount due under these terms and conditions in accordance with the provisions of these terms and conditions, then we may withhold the products ordered and, by written notice to you at any time, cancel the contract of sale.
- 6.4 If you make an unjustified credit card, debit card or other chargeback, then you will be liable to pay us within 7 days following the date of our written request:
- a) an amount equal to the amount of the chargeback;
- b) all third-party expenses incurred by us in relation to the chargeback (including, but not exclusively, charges made by our or your bank or payment processor or card issuer);
- c) an administration fee of £50.00 and
- d) all our reasonable costs, losses and expenses incurred in recovering the amounts referred to in this, including, without limitation, legal fees and debt collection fees.
For the avoidance of doubt, if you fail to recognise or fail to remember the source of an entry on your card statement or other financial statement and make a chargeback as a result, this will constitute an unjustified chargeback for this Section 6.4
- Delivery
7.1 In some circumstances, we may arrange to deliver your order directly to you.
7.1.1 Any charges incurred by us in making a delivery directly to you, including, without limitation, courier and postage fees, will be added to your order.
7.2 Customers are responsible for import taxes, duties and fees in their country.
- Cancellation & Cancellation Rights
8.1 All digital products are non-refundable with no exceptions.
8.2 Physical products are only refundable if they arrive damaged. If the packaging seal has been broken, you forfeit your right to a refund, regardless of the product's condition. As the customer, you must check an item thoroughly before breaking the seal. To receive a refund for faulty goods, the item must be posted back to Gather To Grow within 14 days of receipt, and a tracking number must be provided.
- Returns
9.1 If your order arrives damaged, incomplete or is incorrect, you must inform Gather To Grow in writing (including via email) within 7 days of receipt. To assist us in fixing the problem as quickly as possible, we ask that you:
- a) Include a full description of the problem; and
- b) include photographs, if possible of any errors or damage.
9.2 Where we accept the error and/or damage as our responsibility or that of our suppliers/providers, we will arrange to repair or replace that part of your order. Refunds in this case can only be accepted if the book packaging is unopened, with the seal intact.
9.3 You must return the damaged and/or incorrect product to us within 14 days to enable us to arrange the repair and/or replacement.
9.4 Digital products, including templates and courses, are non-refundable and non-exchangeable.
- Warranties and Representations
10.1 You warrant and represent to us that:
- a) you are legally capable of entering into binding contracts;
- b) you have full authority, power and capacity to agree to these terms and conditions;
- c) all the information that you provide to us in connection with your order is true, accurate, complete and non-misleading; and
- d) You can take delivery of physical products according to these terms and conditions.
10.2 We warrant to you that:
- a) we have the right to sell the products that you buy;
- b) the products we sell to you are sold free from any charge or encumbrance, except as specified in these terms and conditions;
- c) you shall enjoy quiet possession of the products you buy, except as specified in these terms and conditions;
10.3 We may cancel a contract under these terms and conditions by written notice to you if we are prevented from fulfilling that contract by any event beyond our reasonable control, including without limitation, any unavailability of raw materials, components or products or any power failure, industrial dispute affecting any third party, government regulations, fire, flood, disaster, riot or war.
- Variation
11.1 We may revise these terms and conditions from time to time. The latest version will be published on our website.
11.2 A revision of these terms and conditions will apply to contracts entered into at any time following the revision time but will not affect contracts made before the revision time.
- Law and Jurisdiction
12.1 These terms and conditions shall be governed by and construed by English Law.
12.2 Any disputes relating to these terms and conditions shall be subject to the exclusive jurisdiction of the courts of England.
- Our Details
13.1 Melanie Gerrard and Yasmin Mason own and operate this business as Gather To Grow.
13.2 Our principal place of business is at: Unit 3, longreach, bramshill road, Everysley, Hampshire. RG27 0PS
13.3 You can contact us in writing at the above address or by email to [email protected]